After owners Ray and Sandy worked in the specialty coffee industry for years, they decided to start their own coffee roasting company. Over the years, they have been a part of all phases of the coffee business: cupping, tasting, roasting, product development and marketing. They've done it all! Both of their experiences have allowed them to provide their customers with all the resources available in order to create the perfect, freshly roasted, specialty cup of coffee.
Along with this knowledge, they have developed an understanding of what quality coffee is and the characteristics of each type of bean. As for flavored coffees, they developed a number of today's top selling flavors in the industry. When you open a bag of Coffee City USA coffee, you will not notice the difference from competitors because our coffees are roasted and flavored to order. Most importantly, we offer the personal service and attention that you deserve!
Ray and Sandy are joined by their son, Jeff, in running this company. Recently, Ray has stepped down and retired but is in high gear with his antique business. He still does sales when the weather's good on Fridays! Sandy is overseeing Coffee City USA operations and teaching Jeff all the inner workings of the coffee industry. Jeff sets up new coffee shops and trains new owners and employees on how to succeed. He is also a certified barista! With their employees, they get your fresh roasted coffee out to you!
We are located in beautiful East Texas and ship out to the entire U.S.! If you have any questions, don't hesitate to call us during our office hours, Monday through Friday at 8 am to 5 pm. We'd also love it if you stop by at our retail store in Tyler, Texas!
To read an interview about the coffee industry from Ray, please read the blog post by clicking here!
It's a good read!
We buy only the highest grade of Arabica Coffee available from around the world, then roast each order in small batches daily. This, combined with over 29 years of experience in the coffee industry and our Roastmaster Victor Hernandez’s expertise, will guarantee you a coffee of the highest quality and taste every time!
On top of all of that, the best customer service you will find assures you a great experience with our company.